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Where Reliability Matters. As Does Having a Dependable Supplier

Contributed by: Stefan on 24 June 2025

When it comes to operating a fleet of tour buses, reliability is key. With a reputation at stake, those offering tourists a good time exploring Sarawak, operators cannot afford any breakdown or unscheduled downtime. This is where quality spare parts make the difference.

With an even harsher environment than Peninsular Malaysia, Sarawak’s bus operators have good reason to insist on genuine, high-quality spare parts. “Our clients in East Malaysia understand that the anger over a sub-standard part will outlast the joy of having closed a deal on cheap parts,” Poh Hong Law, General Manager, Diamond Technique (Dtec) said.  According to him, his clientele in East Malaysia value the peace of mind that the products offered by Diamond Technique offer them.

With a considerably sparser service network, parts availability is another issue that transport owners have to be concerned about. Here again, Diamond Technique’s promise to the market is to ensure that the spare parts are available when needed and in the right quantity. “Although the Sarawak Roadtour with CAM CO-STAR is a relatively short trip in the huge state of Sarawak, it will give participants a feeling for why spare parts play such an important role,” Poh commented further.

Covering a good 1000 Kilometres, this showcase road tour will be giving participants the opportunity to explore the subject of uptime and dependability of vehicles. “Trust in the vehicle is paramount as we cannot afford to have any breakdown happen on this tour, considering the involvement of the participants and authorities,” said Stefan Pertz, Editor of Asian Buses.

Dtec-parts was founded 1996 in Kuala Lumpur with proven excellent track records in distribution of comprehensive range of automotive spare parts for a wide range of trucks, buses and other commercial vehicles.